1. Introduction
DhanSutra is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and other services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, address, email address, phone number, and other information you provide to us when applying for a loan or creating an account.
- Financial Information: Information related to your financial situation, including income, credit score, and other financial documents that you provide during the loan application process.
- User Content: Information you provide in the form of reviews, comments, messages, or other content submitted through our platform.
- Usage Information: We collect data about your usage of our Services, including your interactions with the platform, loan searches, and other activities.
- Device Information: We may collect information about the device you use to access our Services, such as device type, operating system, and unique device identifiers.
- Location Information: With your consent, we may collect information about your location when you use our mobile application.
3. How We Use Your Information
We use your information for various purposes, including:
- Loan Matching: To match you with potential loan offers based on your financial profile and preferences.
- Customer Support: To assist you with inquiries, resolve issues, and provide customer support.
- Improving Services: To enhance and customize our Services, analyze user interactions, and develop new features and functionality.
- Communications: To send you service-related messages, updates, and promotional information if you opt-in to such communications.
- Safety and Security: To ensure the safety and security of our users and the DhanSutra community.
4. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- Lenders: We may share your personal and financial information with potential lenders to facilitate the loan application process and connect you with suitable loan offers.
- Service Providers: We may engage third-party service providers to assist us in providing our Services, including payment processing, customer support, and marketing.
- Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Your Choices
You have choices regarding your information, including:
- Access and Updates: You can access and update your personal information through your account settings.
- Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication.
6. Security
We take reasonable measures to protect your information from unauthorized access and use. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email or through the Services.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@dhansutra.com.
By using DhanSutra’s Services, you agree to the terms of this Privacy Policy. Please review this policy regularly to stay informed about how we protect your privacy.